Scroll to top
Game Servers

Axiam Collection

Help

FAQ

My game is not listed?

Not to worry, Axiam Networks can host any game on request. Simply get in touch with our support team and we will give you a quote in less than a hour*

Are your game servers DDoS Protected?

Yes! All of our servers are DDoS Protected. We use multiple providers such as Cisco, NS Focus and Cloudflare to keep all of our services secure from attackers.

What if I change my mind?

No problem, we understand mistakes happen and in most cases we are prepared to refund our customers early in their service if they change their mind.

Dedicated or Shared?

This is a difficult question to answer as it often depends on how large you expect your server or community to be. If you are unsure, you should get in touch with us and we can point you in the right direction.

My location is not listed?

If you cannot find a location that you would like your server hosted in, please contact us, we can often get new hardware setup in various locations if the demand is high enough.

How do I modify my game server?

We use a modified version of the popular Linux based control panel, Pterodactyl. This panel is a highly secure and highly effective way to manage your server.

Can I run mods on my game server?

Yes! You have entire control over your game server, we don't charge extra for any modifications.

Do you provide website hosting?

Yes, infact all Game Server customers get free cPanel hosting at no extra cost, you can even use your own domain name.

Will you help develop my server?

In most cases this is not possible, but on games where our staff are skilled enough, yes! We can even help build your community by completing web development tasks such as custom donation systems / stores.

Is there technical support?

Yes! Our technical team is here and ready to respond to your queries as soon as they come in.